ABout the role

We are seeking a bubbly, detail-oriented, and sales-driven receptionist to be the first point of contact for our patients at Alaska Functional Medicine + Spa. The ideal candidate has a warm, welcoming personality, thrives in a fast-paced environment, and loves helping people feel their best.

Position: FULL-TIME Medical Receptionist

Hours: 8:30am - 5:00pm Monday-Friday

Schedule: 8 hours

Pay starting at: $20/hr

Required Experience: At least one year of customer service & computer skills. CMA’s welcome to apply!

Medical Specialty: Integrative Medicine, Primary Care and Medspa Services

Benefits:

• 401(k)

• 401(k) matching

• Employee discount

• Paid time off

Job Description

Responsibilities

• Greet patients with professionalism and warmth, creating a positive first impression.

• Manage phone calls, appointment scheduling, and patient check-in/check-out.

• Support providers by ensuring schedules are optimized and running smoothly.

• Promote and educate patients on products, services, and specials.

• Maintain accuracy in records, payments, and communication.

Qualifications

• Exceptional communication and organizational skills.

• Detail-oriented with the ability to multi-task.

• Sales-driven with a friendly, approachable demeanor.

• Previous experience in a medical office, spa, or customer service environment preferred.

Why Join Us?

As the face of our clinic, you’ll enjoy working in a supportive, professional environment where your personality and initiative make a real impact. We offer competitive pay, employee discounts, and the chance to grow with a rapidly expanding practice.

Daily duties

• Arrive at 8:30am

• Check voicemails and return calls

• Answer phones with a pleasant, professional tone of voice. Schedule patients by phone and in-person

• Transfer calls appropriately to various staff members (ie. prescription calls to CMA, billing calls to billing dept, etc)

• Immediately greet patients with a smile and notify staff of their arrival

• Notify staff of schedule changes if late cancellation or walk-ins occur

• Provide patients with appropriate paperwork and verify all information is accurate when checking in patients (ie. spelling of first/last name, date of birth, phone number, address, emergency contact)

• Collect patient payments and schedule follow-up visits at every check-out

• File and scan a superbill or receipt for every appointment.

• Distribute mail to office manager

• Keep front desk organized: food must stay in the break room; keep files tidy-looking

• Attend to end-of-day duties including: making sure lights are off, doors are locked

If you meet the above criteria, and would like the opportunity for an interview, please send in your resume!